SCVMM 2012 R2 agent update error

After updating  System Center Virtual Machine Manager to Update Rollup 4 (UR4), one of the post installation tasks is updating the VMM agents on the Hyper-V hosts. Updating the VMM agent can be performed from the VMM console or using PowerShell. On one of the Hyper-V hosts I got the following error when trying to update the VMM agent from the console:

Error (10429) An older version of the Virtual Machine Manager server is installed on <server>. The VMM agent on the VMM management server cannot be upgraded independently

Error

I didn’t found a reason why the VMM console was unable to update the agent on the Hyper-V host. The other hosts in the cluster are upgraded without a problem.

After some troubleshooting, the following steps resolved the VMM Agent update error:

  • Manually uninstall the VMM agent from the Hyper-V host
  • Copy the VMM agent from the VMM server to the Hyper-V host. The agent is default located on the following location on the VMM server: “Systemdrive\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\agents\amd64\3.2.7768.0\vmmAgent.msi”
  • Install the VMM Agent. When trying to install the VMM agent the following error occurred:

Microsoft System Center Virtual Machine Manager Agent (x64) Setup Wizard ended prematurely

Ended prematurely

  • Open a Command Prompt (Run as Administrator)
  • Browse to the location where the VMM agent is stored
  • Execute the following command: msiexec /I vmmAgent.msi
  • In the SCVMM Console Reassociate the Hyper-V host and perform a cluster refesh

After these steps the updated VMM agent is installed on the Hyper-V server.

4 thoughts on “SCVMM 2012 R2 agent update error”

  1. Hi. I had similar problem after adding Hyper-V hosts to SCVMM. I had to manually reinstall SCVMM Agent what solved my problem. Thanks.

  2. Your post saved me as everything went well using,
    Open a Command Prompt (Run as Administrator)
    Browse to the location where the VMM agent is stored
    Execute the following command: msiexec /I vmmAgent.msi
    In the SCVMM Console Reassociate the Hyper-V host and perform a cluster refesh

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