Windows 10 with Horizon View Agent generates BSOD

After installing the VMware Horizon View Agent (6.1.1)  on a Windows 10 (tested with build 10240), it generates a Blue Screen Of Death (BSOD) when pressing Ctrl+Alt+Del/Ins.

PSOD

 

The error is: DRIVER_IRQ_NOT_LESS_OR_EQUAL (kbdclass.sys).

To fix the problem (The solution was found on the Microsoft Community site, link):

  • RDP to the Windows 10 VM
  • Edit HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\UpperFilters
  • Put the kbdclass before the vmkbd value
  • Reboot the VM

Upperclasses Uppper2

After changing the UpperFilters value I was able to login the Horizon View desktop without BSOD.

 

 

Related posts:

  1. VMware Horizon View Network Port Diagram
  2. Implementing VMware Horizon View 5.2 book available
  3. VMware Horizon View Optimization Guide for Windows 7 and Windows 8 white paper update
  4. Easily fix VMware Horizon View desktop provisioning errors
  5. Free tool to optimize a Windows 7 desktop for Horizon View

3 thoughts on “Windows 10 with Horizon View Agent generates BSOD”

  3. Just wondering if anyone has seen a KB article from VMware about this yet? I wasnt able to find one.

Leave a Comment