VMware Workstation Device/Credential Guard are not compatible

When using VMware Workstation 15 Pro with on Windows 10 with the Hyper-V role enabled I’ve got the following error when trying to install or start Windows 10 in VMware Workstation:

VMware Workstation and Device/Credential Guard are not compatible. VMware Workstation can be run after disabling Device/Credential Guard. Please visit http://www.vmware.com/go/turnoff_CG_DG for more details.

In 2013 I did a post about using VMware Workstation and Hyper-V together on Windows 8, link. The bottom line that the Hyper-V role conflicts with  VMware Workstation.  It looks like this is still the case. The same  solution can be used to  disable the Hyper-V role in Windows 10.

To disable Hyper-V from starting the following command can be used:

bcdedit /set hypervisorlaunchtype off

A reboot of Windows 10 is necessary. After the reboot I was able to boot the Windows 10 VM.





To enable the Hyper-V role again use the following command:

bcdedit /set hypervisorlaunchtype auto

A reboot of of the Windows 10 is necessary.


VMware/Microsoft has a KB article how to disable Windows Defender Credential Guard, link and link. I did not try this because the solution in this worked for me.

7 thoughts on “VMware Workstation Device/Credential Guard are not compatible”

  1. im getting access is denied. i should be in which directory to run this command?

  2. as above, am running VMWare 15 with Win10 Home, but getting the error “VMWare Player and Device/Credential Guard are not compatible”. Have turned off Hyper-V support as suggested above (and re-booted) to no avail. Why does VMWare claim to run on Win10 Home when it clearly doesn’t (or not without a lot of undocumented effort / tinkering)

  3. Try running it in Oracle VirtualBox. That’s what I did with mine and it ran fine without screwing around with any of this garbage. The one thing that did work for VMWare was the elevated CMD window command of ‘bcdedit /set hypervisorlaunchtype off’. But this breaks WIndows 10 v1903 Sandbox capability.

    VMWare doesn’t seem to be able to Dev their way out of this hole… Kick them to the curb and go Oracle.

  4. Thanks. I was getting an error trying to run a Windows 10 VM as guest in both Oracle VM VirtualBox and VMWare Workstation after uptdating to Win 10 1903 as host. Running bcdedit /set hypervisorlaunchtype off worked for me too. For anyone who tries it, you have to open CMD as an administrator to run this command. True, Windows Sanbox no longer works now. But Sandbox is a buggy program so far, so that’s no great loss.

  5. This worked for me. Got this error after uninstalling Docker Community Edition.
    Disabled Device/credential guard in policy to no avail.

    Thanks so much.

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