Quick tip: VMware VCSA installer page is blank when selecting a datastore

While upgrading a vCenter Server 6.7 to version 7 Update 3 using the vCenter Server 7 UI installer, I was not able to select a datastore for installing the new vCenter Server Appliance (VCSA).

The datastore selection was blank as shown in the following image.

 

 

After googling I found the solution on a blog from another vExpert (link) who experience this issue with VCSA 6.5/6.7 installers. So the issue still exists in the vCenter Server 7 UI installer.

Here are the steps to solve this:

  • Go to the %appdata% folder (it opens the C:\Users\<username>\AppData\Roaming folder)
  • Delete the installer folder.
  • Run the VCSA installer again and you see the datastores again

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