Unable to commit snapshot after VADP backup

When doing a health check I found the following error during the remove if a snapshot in vCenter:

Unable to access file <unspecified filename> since it is locked

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There is a problem when committing the snapshot after the vStorage APIs for Data Protection (VADP) backup of the VM.

In the snapshot manager in vCenter there was no snapshot visible. I needed the be sure that no snapshot is active in the background.  This can be very dangerous when snapshots still active and grows. The snapshot can allocate al the free disk space on the datastore and slow down the VM.

By enabling remote Tech Support Mode (TSM)  on the VMware ESXi server I needed the be sure that no snapshot is active by using the following command:

find /vmfs/volumes/ -iname "*delta.vmdk"

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The command displays all the “delta.vmdk” snapshot files on all the VMFS volumes.  This command show that the snapshot is still active.

To “temporally” solve this problem:

Create a manual snapshot of the VM. When the snapshot is created the old “Consolidate Helper-0” is added to the snapshot manager.

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Hit the Delete All Button and the two snapshots are committed. When the remove snapshot task is completed (this can take a while depending on the size of the snapshot). Run the find command again and verify if the snapshot is committed.

I see this problem lately with more customers who using VMware vSphere 4.1 Update 1 with different backup solutions such ad Symantec CommVault and Veeam  that use VADP.  Let’s create a support incident.

 

Install VMware ESXi 4.1 from bootable USB stick

Not all servers nowadays have a DVD player installed. Sometimes it is handy to boot from USB and installing a single VMware ESXi server. Here’s a example how to make the USB stick bootable and install VMware ESXi 4.1 from it by using Windows.

Preparation:

  • Need 1GB USB memory stick or more.
  • Download the VMware ESXi 4.1 ISO named VMware-VMvisor-Installer-4.1.0-260247.x86_64.iso (In this example I used the VMware vSphere Hypervisor version).

Update: The latest version of VMware ESXi is  4.1 Update 1 (VMware-VMvisor-Installer-4.1.0.update1-348481.x86_64.iso). It solves the “Total number of sectors” bug in VMware ESXi 4.1. It is recommend to use this version so the “mod.tgz” workaround isn’t needed anymore!

  • Download Syslinux, can be found by clicking on the following  link. Download the latest Syslinux zip file (when writing this article  syslinux-4.02.zip was the latest).

Update: Also tested Syslinux version 4.03.

Stick the USB stick on a  free USB port on your computer equipped with a Windows OS. For this example I used Windows7 as Operating System. Clear the USB stick and create a partition on it by using the following command’s:

  • Open the command prompt and enter the following commands:
Diskpart (make sure you run diskpart as administrator) 

list disk (list the disk in your system including the USB) 

select disk USB number 

clean 

create partition primary 

active 

format fs=fat32 quick 

assign 

exit

 

To make the USB stick bootable:

  • Extract the Syslinux ZIP and browse to the the \syslinux\win32 folder,  execute “syslinux [drive letter USB stick]”, example syslinux f:
  • Mount the ISO  and copy all the content of the VMware ESXi 4.1 ISO to the USB stick. For mounting the ISO, I used ‘Deamon Tools Lite’ tool.
  • Rename the isolinux.cfg file to syslinux.cfg
  • Edit the syslinux.cfg and add ks=usb and on the end of the append line — mod.tgz (beware of the space between and the mod.tgz).

Update: When using VMware ESXi 4.1 Update 1 the mod.tgz line doesn’t need to append!

default menu.c32

menu title VMware VMvisor Boot Menu

timeout 80

 

label ESXi Installer

menu label ^ESXi Installer

kernel mboot.c32

append vmkboot.gz ks=usb --- vmkernel.gz --- sys.vgz --- cim.vgz --- ienviron.vgz --- install.vgz --- mod.tgz

 

label ^Boot from local disk

menu label ^Boot from local disk

localboot 0x80

  • Create a ks.cfg file in the root from the UBS stick. For example:
rootpw VMware01

install usb

autopart --firstdisk --overwritevmfs

reboot

 

#Network install type

network --bootproto=static --addvmportgroup=false --device=vmnic0 --ip=192.168.1.10 --netmask=255.255.255.0 --gateway=192.168.1.1  --nameserver=192.168.1.1 --hostname=ESXi-01.beerens.local

accepteula

 

%firstboot --unsupported --interpreter=busybox

vim-cmd hostsvc/datastore/rename datastore1 "$(hostname -s)-local-storage-1"

  • Copy the syslinux-4.02\com32\mboot\mboot.c32 file the USB stick (overwrite the old file on the USB stick) 
  • Copy the syslinux-4.02\com32\menu\menu.c32 file the USB stick (overwrite the old file on the USB stick)

The bootable VMware ESXi 4.1 stick is ready for use. When booting  the USB stick the following message is displayed “Total number of sectors not a multiple of sectors per track! Add mtools_skip_check=1 to your .mtoolsrc file to skip this test”.

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Update: When using VMware ESXi 4.1 Update 1 this bug is fixed. You’re ready to use the USB stick!

On the VMware communities I found the following post. This post states a manual solution by using the following commands:

  • Press ALT-F1
  • Login by using the root account with no password
  • echo “mtools_skip_check=1”>.\mtoolsrc
  • ALT+F2 and return to the orginal Console  window
  • Press ENTER or wait to continue

To automate the above solution read the following blogpost “VMware ESX 4.1 install using Western Digital USB Hard Drive” . By using  this blogpost I created a mod.tgz file by using the following commands from a full installation of VMware ESXi 4.1:

  • Login the VMware ESXi 4.1 console
  • Make a directory in the root for example mkdir temp
  • cd temp
  • mkdir –p etc/vmware/init/init.d/
  • cd etc/vmware/init/init.d/
  • vi 47.mtoolshack
echo "mtools_skip_check=1" >/.mtoolsrc

return ${SUCCESS}

  • Save the fi using the command :wq in VI
  • cd /temp
  • tar czvf mod.tgz etc
  • SCP the file mod.tgz file to the USB stick

The mod.tgz can also downloaded, so the above steps can be skiped. On the end of this article is a download link for the mod.tgz.

The mod.tgz contains an init script which skips the mtools check. Now you’re ready to boot your server with the USB stick and your able to install  VMware ESXi 4.1.                 

Download mod.tgz

Update : When using VMware ESXi 4.1 Update 1 there is no need to add the mod.tgz because this bug is fixed.

 

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