VMware Tools 10.3.0 recalled, check you’re vSphere environment!

Yesterday VMware released a Knowledge Base article that VMware Tools version 10.3.0 is recalled because issues with the VMXNET3 network driver for Windows on ESXi 6.5. The issues can cause a Purple Diagnostic Screen (PSOD) or guest network connectivity loss. Because of these issues, VMware Tools 10.3.0 is recalled and no longer available.

Update: September 12, 2018: VMware Tools 10.3.2. is released that fixes the VMXNET3 issue. More information can be found here, link.

Action is required if VMware Tools 10.3.0 is deployed and the following is true:

  • vSphere ESXi 6.5 hosts
  • VM Hardware Version 13
  • Windows 8/Windows Server 2012 or higher guest OSes

If this is the case uninstall VMware Tools 10.3.0 and reinstall VMware Tools 10.2.5 from the VMware Downloads page, link. For other configurations, no immediate action is required.

I created a simple PowerCLI script to identify VMware Tools version 10.3.0 and display the Hardware Version and Operating System. With this script you can do quick check if you’re vSphere 6.5 environment contains VMware Tools 10.3.0 with Hardware Version 13  and Windows 8/Windows 2012 or higher VMs.

The script ‘”identVMwaretools.ps1″ can be found on my GitHub repository, link. The KB can be found here, link.

Tools and scripts to check VMware environments

 

I get a lot of questions about the tools and scripts i use as consultant to check VMware environments. I made a list with tools and scripts i use on a regular basis:

tools description
VMware HealthAnalyzer Appliance or ThinApp package to check the VMware environment.

This tool is available from the VMware partner central

RVtools Displays and export information such as cpu, memory, disks, nics, cd-rom, floppy drives, snapshots, VMware tools, ESX hosts, datastores and health checks. about your VMware environment
Veeam Monitor Free Edition Great tool to get quickly the top loaded VMs and hosts
VMware PowerCLI VMware Powershell Cmdlets to administering vSphere components
Putty SSH client
WinSCP SFTP, FTP and SCP client
Veeam FastSCP Fast SCP client that integrates with Veeam Backup
Virtualization EcoShell(VESI)  Management interface for creating ,debugging and executing Powershell scripts. 
scripts
VMware vSphere Health Check Report Perl Healthcheck script written by William Lam   
PowerPack V3 Powerpack for VESI written by Alain Renouf.
Custom Powershell scripts Scripts such as my own improved Healthcheck script

Here are some screenshots

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Veeam Monitor Free Edition 

image
VESI with PowerPack V3
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VMware Healthcheck ThinApp package
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Custom PowerCLI scripts

If you have suggestions for tools or scripts let me know!

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